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Noncompliance: Issues and Concerns
After completing this session, the learner is expected to be able to identify the non-compliant patient and the multitude of issues raised. They will learn how to avoid and manage such concerns and maintain a professional relationship and avoid as many pitfalls as possible. This will serve to increase awareness and facilitate management.
Learning objectives:
- Identify non-compliant patients.
- Understand the risks to patient and proivder due to non-compliance.
- Learn some techniques to manage such situations.
- Avoidance is best, but must learn to manage what needs to be managed.
Disclosures: none.
The New York State Osteopathic Medical Society (NYSOMS) is accredited by the American Osteopathic Association (AOA) to provide osteopathic medical education to physicians. NYSOMS designates this program for a maximum of 1.0 AOA Category 2-A CME credits and will report CME and specialty credits commensurate with the extent of the physician's participation in this activity.
All grievances may be directed to NYSOMS Executive Director at nysoms@nysoms.org. All grievances will receive an initial response within 30 days of receipt. If the participant does not receive a satisfactory response, they can submit a complaint to the Bureau of Osteopathic Education of the AOA at 142 East Ontario Street, Chicago, IL 60611.
Thomas Gallo, PA-C, Esq.
Mr. Gallo graduated from Long Island University Physician Assistant Program in 1986. After graduating, he worked in various clinical specialties including Obstetrics/Gynecology, Thoracic and Cardiovascular Surgery, Internal Medicine, Pediatrics, Emergency Medicine and other specialties. He has been involved in the education of physicians and physician assistant students in various faculty roles for many years. Professor Gallo teaches multiple courses including physical diagnosis, medicine, and various specialties. Mr. Gallo lectures on numerous topics such as legal medicine, HIPAA compliance, Healthcare Law, and Medical Ethics. He maintains his clinical skills through volunteer work in the U.S and abroad. Mr. Gallo attended New England Law in Boston, obtaining his Juris Doctor degree in 1993. Mr. Gallo, as an experienced healthcare attorney, advises, counsels and represents physicians, PA’s and other healthcare providers in license defense cases, privilege issues, employment cases, insurance company audits and many other matters. He also continues to serve as General Counsel to the New York State Osteopathic Medical Society (NYSOMS).
