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Communication Pearls: Tips for Difficult Conversations
Successful relationships with patients often stem from successful communication, and unfortunately, the converse is true as well. Medical professionals are often tasked with engaging patients in difficult conversations, and despite our best efforts, oftentimes these encounters can go awry. In this talk, we will cover some pearls of wisdom to remember, and pitfalls to avoid when faced with challenging communication topics.
Learning objectives: At the conclusion of this activity, the learner should be able to:
1. Describe at least 3 different tips for improving communication at the bedside
2. Evaluate their current communication habits or practices
3. Identify one communication technique to immediately integrate into practice
Dr. Cannone graduated from Edward Via College of Osteopathic Medicine Virginia. He completed a pediatrics residency at Virginia Tech/Carilion School of Medicine in Roanoke, VA and then a Pediatric Hematology, Oncology, and Stem Cell Transplant Fellowship at Cohen Children’s Medical Center, Hofstra/Northwell School of Medicine in New Hyde Park, Long Island, NY. He also completed a Pediatric Hospice and Palliative Medicine Fellowship at Le Bonheur Children’s Hospital and St. Jude Children’s Research Hospital, University of Tennessee.
Dr. Cannone is a hospice & palliative medicine specialist at Virginia Commonwealth University Health/Children’s Hospital of Richmond, Division of Pediatric Hematology, Oncology, and Stem Cell Transplant, Pediatric Hematology/Oncology and Pediatric Palliative and Hospice Care where he serves as Assistant Professor at the VCU School of Medicine.
Disclosures: None
