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On Demand

Billing/Coding Update: It's Really All About Your Documentation

Total Credits: 1.5 including 1.5 AOA Category 1-A Credit(s)

Average Rating:
State Associations:
MOA - Maine
Cynthia Penkala, CMM, CMPE, CMSCS, CPOM
1 Hour 31 Minutes
Never expires.



1. Identify changes to the 2021 and 2023 E/M coding
2. Examine today's medical billing denial & audit culture
3. Comprehend the needed changes to make your documentaion defensible

The Maine Osteopathic Association is accredited by the American Osteopathic Association to provide osteopathic continuing medical education for physicians. The Maine Osteopathic Association designates this program for a maximum of 1.5 AOA Category 1-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.

MOA Grievance Policy: All grievances should be initially directed in writing to the MOA Executive Director by email to who will share them with the MOA's Program Committee. Grievances will receive a response within 30 days of receipt. If you do not receive a satisfactory response, you may notify the Council on Continuing Medical Education, AOA, 142 East Ontario St., Chicago, IL 60611.



Cynthia Penkala, CMM, CMPE, CMSCS, CPOM's Profile

Cynthia Penkala, CMM, CMPE, CMSCS, CPOM Related Seminars and Products

American Osteopathic Association (AOA)

Cynthia (Cindy) Penkala, CMM, CMPE, CMSCS, CPOM is the Senior Director of the Physician Services Department at the AOA. In her role she provides and oversees the guidance provided AOA Affiliates, osteopathic physicians and their practices on issues impacting the daily operations of the medical practice. She raises awareness of issues that may impact osteopathic physicians and their practices and administers  the development of member education to assist physicians. With over 40 years working in the health care industry including; 14+ years of medical association experience, 18 + years managing physician practices, owning her own billing and consulting service, and an additional 10 years working in the medical field in general, Cindy uses her versatile skill set to help physicians and their practices be successful. She does this through a continual focus on service offerings, investigation, education, process improvement and a solid background in healthcare services, organizational management, medical billing, and personnel recruiting. Her drive is fueled by her passion to make sure physicians have a choice between becoming employed and remaining independent.

Cynthia (Cindy) Penkala, CMM, CMPE, CMSCS, CPOM has no actual or potential conflict of interest, financial relationship/arrangement or affiliation with any entity producing, marketing, re-selling or distributing health care goods or services consumed by, or used on, patients.

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Overall:      4.4

Total Reviews: 2558


John P

"Always a great mix of interesting topics. The OMT presentations were excellent. I'll look forward to attending again next year perhaps in person."

Brian G

"Awesome "

Loraine P

"Good array of lectures"

Adele C

"Dr. Bartel was excellent."

Lisa R

"speakers were very interesting "

David W

"Well done. Conference was well organized and easy to follow."